Overview
Discount block can issue discounts for your contact and increase your conversion rate
Necessary knowledge
Below function is only applicable to stores with Admin URL as myshopline.com
In this article you will learn
detailed logics for SHOPLINE synchronization
configuration for synchronizing SHOPLINE discounts
detailed logics for manual creation
configuration for manually created discounts
Synchronize detailed SHOPLINE logics
You don't need to create new promotion rules, just directly select the ongoing or scheduled discount activities of the type [Percentage discount], [Fixed amount], [Free shipping] in Discount - Discount code of the main site
Select corresponding discount activities to send it to your contact through email.
How to configure the synchronization of SHOPLINE discounts
1.Select discount code
Select an expected discount activity from the drop-down box
2.Title text
3.Discount display
Two method for displaying the discount: ①, display the discount condition directly in the email, guide customers to click the button to enter the website and get discount code ② display the discount code directly in email
3.Discount display - discount condition
a.Effective date format: yyyy-mm-dd (Chinese mainland customers); dd/mm/yyyy (part of Australian customers); mm/dd/yyyy (US and Canadian customers); view details
b.Button text
c.Button URL: when customer clicks this button, jump to the website home page and pop up below window. Currently it only supports popping out the window in home page to guide customer to copy the discount code
4.Discount display - discount code
a.Effective date format
b.Button text
c.Page jump, as this plan is to provide discount code directly in the email, so the jump button could be configured with below methods:
i.Custom URL: you can guide customers to to any valid links you wish them to jump to
ii.In-site pop-up window jump: you can choose to guide customer enter the website home page, and provide the discount pop-up window to the customer again
Detailed logics for manual creation
It supports to set promotion rules directly in editor
Generation rule of discount codes
1.For marketing campaigns, a discount code will be generated according to configure rules when sending the email, and it will be sent to all recipients
⚠ Attention: if you have configured total times for using the discount, please make sure there are enough amount of times for the email recipients to use. If the total amount is not too large, email recipients might received a prompt that the discount has been used out when they want to use the discount code
2.For automation
a.If the validity of configured discount is permanent, the a discount code will be generated when sending the email of corresponding automated task for all recipients under current automated task to use.
⚠ Attention:if you have configured total times for using the discount, please make sure there are enough amount, This block will be automatically hidden in the recipient's email. Meanwhile, SmartPush will prompt you when the automated task is in abnormal status, so please supplement the amount of times for use to ensure following emails can be displayed normally.
b.If configured discount validity is a relative time, SmartPush will generate a discount code at specific time intervals for recipients to use
⚠ Attention: if you have configured total times for using the discount, please make sure there are enough amount, This block will be automatically hidden in the recipient's email. Meanwhile, SmartPush will prompt you when the automated task is in abnormal status, so please supplement the amount of times for use to ensure following emails can be displayed normally.
Discount code generation format
It is randomly generated as 12-digit codes with uppercase letters and numbers. For example, A0TCN2BWDY1E
Special note:
①, this discount will also be synchronized back to SHOPLINE, which means you can filter the discount codes created by SmartPush by source in SHOPLINE Discount - Discount code menu
②, if you have updated corresponding discount rules in the main site, SmartPush will not update it back to editor, it will create discount codes according to the rules configured in the editor
How to configure discounts created manually
1.Discount code - Fixed discount code: the same discount code sent in emails from the same activity
2.Promotion type
a.Percentage
b.Fixed amount: maximum value as 999999999.00
c.Free shipping
3.Discount condition threshold
a.None
b.Specific amount required: enter maximum value as 999999999.00
c.Specific quantity required: enter maximum value as 999999999
4.Discount limitation
a.If not selected, the times of using discounts are unlimited
b.Tick [Limit total times of using this discount]: maximum times is 999999999
Please carefully set the total amount, if the actual sending amount exceeds total using times,
c.Tick [Limit times available for each customer]: limit the times available for each customer according to the user of placing orders
5.Effective date
a.Permanent: the discount will never be invalid
b.Custom effective date:
i.Current date + N: take the sending date as starting date and plus N days as the ending date. For example, the sending date is 2023-03-16, and N = 2, then the expiry date of the coupon is 2023-03-18
ii.Available date format
6.Button text
7.Button URL
How to display it in manual creation - editor / preview / test email?
1.Discount code
a.Display as default style "XXXX-XXXX-XXXX" in editor / preview / test email
b.Formal email, it will generate the authentic discount code to fill
2.Effective date
a.When configured the permanent validity, it will display as permanently valid
b.Configure the custom effective date, and it will be displayed according to the actual configuration
3.Guide the button for using discount
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