Version 3.1.0 update: Automated Review Collection Now Available! A New Feature That Helps Maintain Customer Loyalty and Strengthen Trust in Your Products

1. Feature Highlights

  1. “Review Invitation” template newly added to automation block for effective collection of customer reviews
  • Utilize the “Review Invitation” template to send emails to customers who have made recent purchases and collect feedback, making the entire shopping process more complete. What’s more, leverage genuine positive reviews for the purpose of remarketing and make use of negative feedback for product optimization.

  • The Review block now supports customizing several discount rewards and conditions of acquiring rewards, encouraging customers to leave positive reviews, and increasing the number of product ratings;

  • By enabling notifications, you can automatically send emails to remind customers to use their discounts, encouraging them to revisit your store, and creating more possibilities for repeat purchases;

  • Upon successfully setting up the automation task, you can view the collected reviews through [Data Reports] - [Automation];

  • Product reviews can be entered in various formats, making the operation convenient and easy to comprehend.

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