ESP |
Support HTML |
Known errors |
AOL 4.0 and 5.0 |
No |
- Only supports text format
- Doesn’t support table format
|
AOL 6.0, 7.0, and 8.0 |
Yes |
- Standard HTML
- Doesn’t support table format
- Unable to link to external style sheet
|
AOL 9.0 |
Partial |
- Unable to read HTML image and link
- Does not support table format
- Lengthy email will be converted to .zip file
|
AOL Webmail |
Partial |
- Does not fully support XHTML format
- Does not support <br /> tag
- Does not support anchor tags. A new inbox window will pop up when clicking on the anchor tag
|
Apple Mail |
Yes |
- Standard HTML
- Does not support font tags. Must use <span> tag instead.
- Must click the anchor link twice for it to work properly
- Anchor link does not work in El Capitan OSX
|
Compuserve |
No |
- Only supports text format
|
Comcast Smartzone |
Yes |
- Standard HTML
- Does not support background image
- Does not support anchor tags. A new inbox window will pop up when clicking on the anchor tag
|
Comcast XFinity |
|
- Compressed lengthy email. Use the webpage version or shorten the email
- Does not support anchor tags - A new inbox window will pop up when clicking on the anchor tag
|
Entourage (Mac) |
Yes |
|
Entourage 2008 (Mac) |
Partial |
- Background image may be obscured
- Supports table, Flash or other plugins, CSS Float property, CSS Position property, and GIF
- Bullet points are replaced with images
|
Earthlink |
Partial |
- The text is underlined occasionally
|
Eudora 3.1 |
No |
- Only supports text format
|
Eudora 4.0, 4.2, 4.3, and 5.0 |
No |
- Standard HTML is supported in Internet Explorer
- Default Eudora HTML viewer results in poor HTML support
|
Gmail |
Partial |
- Does not support bookmark anchor
- Compress lengthy email. Use the webpage version or shorten the email
- Phone number is converted to hyperlink
|
Hotmail |
Partial |
- Image preview is not available by default
- Does not support <head>, <title>, <meta>, and <body> tags. Must use inline style
- Link will expire in 4 minutes and image background is removed. Authentication is needed
- CSS problem
- Some text may be underlined
- Continuous use of <p> tags will result in text and paragraph spacing problem. Must use <div> tag or input a new text. Do not copy and paste the original style
|
Juno 4.0, and 5.0 |
Yes |
- Nearly standard HTML
- CSS problem
|
Lotus Notes 4.6 |
No |
- Does not support font and link color
|
Lotus Notes 5.0 |
Yes |
- Nearly standard HTML
- CSS problem
|
Novell GroupWise 5.5 |
Yes |
|
Office 365 |
Partial |
- Standard HTML
- Image preview is not available by default
- CSS problem
- Anchor link and table of content do not work
- Images are often displayed as the original file size saved in the library, which result in alteration. Please resize the original image and reinsert
|
Outlook 97 |
Partial |
- Does not support font and link color
- Alignment problem
|
Outlook 98 and 2000 |
Yes |
- Standard HTML
- Does not fully support CSS
|
Outlook 98 and 2001 (Mac) |
No |
- Only support RTF format (also known as Rich Text Format)
|
Outlook 2003 |
Partial |
- HTML image preview is not available by default
|
Outlook 2007 and 2010 |
Partial |
- Supports table, Flash or other plugins, CSS Float property, CSS Position property, and GIF
- Bullet points are replaced with image
- Page breaks are inserted into lengthy email with paragraph spacing
- Does not support image borders
- Images that exceed 1920 x 1080 pixels will not be compressed. The text will be compressed instead
- Image caption styles will be overwritten by Outlook
- Images that exceed 1728 pixels will be cropped
- Adds extra spaces between paragraph or double spaces text
- Image shape may be altered due to the computer display setting
Note: Miscrosoft has a tool to preview your email on Outlook 2007 |
Outlook 2007 and 2010 (Mac) |
Partial |
- Does not support anchor and table of content links
- Does not support GIF format
|
Outlook 2013 and 2016 |
Partial |
- Page breaks are inserted into lengthy email with paragraph spacing
- If the last text in the section is in bullet points, the email will display an empty bullet point. Don’t end the section with bullet points, or add a <div style=”display:none;”> < /div> before the closing tag </ul>
- Images that exceed 1920 x 1080 pixels will not be compressed. The text will be compressed instead
- Image shape may be altered due to the computer display setting
- Does not support GIF
|
Outlook 2016 (Mac) |
Partial |
- Does not support anchor link and table of content
|
Outlook 365 |
Partial |
- Link color defaults to blue unless the preceding text has a color format. The link should be inserted between the <span> and <td> tags. The <div> tag should use a different text color
- Clicking the anchor link and table of content will open up a blank pop up window
- Even if the email is left-aligned, the text will be justified by default.
- No padding between images
|
Outlook Web Access |
Partial |
- Standard HTML
- Image preview is not available by default
- Does not support anchor and table of content links
- Images are often displayed as the original file size saved in the library, which result in alteration. Please resize the original image and reinsert
|
Outlook Express (PC and Mac) |
Yes |
|
Pegasus Mail 3.1 (Windows) |
Yes |
- Standard HTML
- Does not support link color
|
Smartphones (Android, iPhone, etc...) |
Yes |
- Phone number may be converted to a clickable link
- The phone number next to the store address at the email footer may be detected as a date
|
Verizon |
Yes |
- Standard HTML
- Does not support anchor and table of content links
|
Yahoo! |
Yes |
- Standard HTML
- Anchor link and table of content are not supported in all browsers. Clicking them will close the email page and redirect to the email inbox
- Compress lengthy email. Use the webpage version or shorten the email
|
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