Automation triggers (shoplineapp.com)

! ! ! The following function introduction is only applicable to stores whose Admin background link is shoplineapp.com

There are certain differences in the filtering conditions and exit conditions of different triggers. See the following table for details:

trigger	Trigger scene description	Filter criteria	Exit conditions	The trigger's sending object
Order creation	Triggered once the order is created. That is, order status = Processing	1. Order amount 2. Product name (matched based on the product name in the order) 3. Order source: There are three options in total, as follows: a. Online store (including admin, shop, sc, mc, sc_manual_order, post) b. Physical store (including SmartOMO, POS) c. Others (openapi, import) For detailed information about all order sources of SL, please view	Number of orders within a certain period of time (check whether the orders generated by the corresponding user within a certain period of time are within a certain range) 1 Time options: a. From the beginning of the process to the present (trigger time) b. The last N days (N ranges from 1 to 30 days, following the store time zone) 2 operation options: equal to, not equal to, greater than or equal to, less than or equal to	Get the email/mobile phone number of the person who placed the order
Order completed	Triggered when the order is completed. i.e. Order Status = Completed	1. Order amount 2. Product name (matched based on the product name in the order) 3. Order source: Same as the order source option of [Order Creation]	1. Number of orders within a certain period of time (same as above) 2. Complete the order evaluation (check whether the order that triggered the trigger has completed the order evaluation)
customer subscription	The following two scenarios will trigger: 1. When the subscription is checked in the member center, the subscription is triggered 2. When "I accept to recivive.." is checked in the order path, the subscription is triggered 3. When importing the list in the store, fill in [Y] in the "I" column to accept discount promotions, and fill in the email address in column B or fill in the mobile phone number in columns C and D. The subscription is deemed to be successful and will be triggered (refer to Import list description document)	Subscription type: There are two options in total: Email and SMS Targeted receipt of email or SMS subscription triggers	Number of orders within a certain period of time (same as above)	The email/mobile phone number filled in by the customer when subscribing
Sign Up	The following two scenarios will trigger: 1. Triggered when a customer registers as a member in the store 2. Triggered when the order path is checked to become a member 3. When importing a list in the store, fill in "Y" in the "H" column, which means that the user is a member, and it will be triggered (refer to the import list description document)	-	1. Number of orders within a certain period of time (same as above) 2. Complete the subscription (check whether the user has a subscription, and the email/SMS subscription will be calculated equally) 3. Receive member information rewards (check whether the user has received member information rewards)	Email/mobile phone number filled in when registering as a member

"AND" and "OR" logic of filter conditions

1 product name

aWhen configuring the product name, select "equal to"/"includes", which means that any product in the order meets the condition, that is, the condition is met. Select "Not equal to"/"Does not contain". It means that all the goods in the order are eligible and the condition is met

When sending content, order creation & order completion triggers can cleverly use the following two capabilities to meet business scenarios.

1 Accept the order content through the order information block, see how to use the order information block >>(Examples of scenarios that can be met, when you want to send order notifications to customers, you can add this block in the email content, and the automated process will When sending, the order information is automatically added to the block)

2 Jump to the order details page through the order url, and see how to use the [[orderUrl]] variable >>(Examples of scenarios that can be met, when you want to guide the ordering customer to the order details page, you can use the button in the email, etc. Add this variable to the jump block/text message, and the automated process will automatically send the link to the order details page corresponding to the order when sending)

To learn more about automated process configuration, view more automated process introduction>>