SmartPush map out 5 strategies based on the core conversion journey of your customers, covering the key steps: visiting your store, browsing products, adding to cart, checking out, and placing an order. Activate the most suitable template simply by entering a coupon code. This greatly reduces setup time, helps you secure your first sale and recover lost opportunities quickly and easily.
*Note: Some solutions include features available only on the paid plan. If you don’t upgrade after the free trial ends, these features will be automatically paused. For more details on each plan, please refer to: SmartPush Subscription Guide: Plans, Features, and FAQs.
1. How to set it up
Step 1
Check the boxes next to the tasks you want to launch. Task details are listed below:
- Welcome strategy - Spin wheel pop-up: Use pop-ups and forms to collect customer info.
- Welcome strategy - Welcome: Use automations to send emails to new subscribers.
- Recovery strategy - Abandoned product: Use automations to send emails to customers who viewed the product page but didn't place an order.
- Recovery strategy - Abandoned cart: Use automations to send emails to customers who added products to the shopping cart but didn't place an order.
- Recovery strategy - Abandoned checkouts: Use automations to send emails to customers who visited the checkout page but didn't place an order.
Step 2
Enter the custom coupon code for each task under "Discount settings".
To set up a coupon code, go to the SHOPLINE Admin > [Promotions & Reward]. In "Step 3 - Set Benefits & Criteria", select "Coupon" and input your custom code. For more information, please refer to: Promotions Step 3 - Set Benefits & Criteria。
*Note: The coupon code will be automatically applied to all winning options on the spin wheel pop-up. If you want to assign different coupon codes to each prize, click Edit Strategy to open the pop-up editor. Click the spin wheel section, and click Prize settings to set custom codes for each option.
Step 3
To view task details or edit related settings, click Edit strategy. For more information on pop-up forms and automation task settings, please refer to: Pop-up form、Introduction to automation process.
You can also click Launch solution to enable the checked tasks.
2. View data
After launching a solution, task data and visual charts will be displayed on the same page.
Use the date picker in the top-right corner to select a specific time range. The options "Last 7 Days," "Last 30 Days," and "Last 90 Days" do not include today’s data. The maximum range is one year.
To pause, launch, or edit a task, click Edit from the "Actions" drop-down menu on the right side of the list to open the task editor.
To adjust your plan, click Upgrade from the "Actions" drop-down menu to view the subscription plan.
Real-time data for your solutions
Metric definitions are as follows:
- Total order value: The total "Order value" on this page includes only the five solutions, with duplicate orders excluded. Also, it does not include data from other tasks.
- Total contacts: The number of contacts collected by the "spin wheel pop-up" solution on this page excludes data from other tasks.
Pop-up campaign performance
Metric definitions are as follows:
- Order value: Total order amount derived from the usage of pop-up coupons.
- Views: Total pop-up views by users.
- Clicks: Total clicks on action buttons in the pop-up by users.
- CTR: (Clicks ÷ view) *100%
Go to SmartPush Admin > [Data Analysis] > [Form]. Click the task from the list to enter its page and view the full performance.
Automation performance
Metric definitions are as follows:
- Order value: Total order amount of successful orders after triggering the flow, including taxes, shipping rates, and subtracting discounts.
- Delivered: Number of emails successfully sent and delivered to recipients.
- Opened: With deduplicating total opens, multiple opens by the same recipient will be counted as one.
- Clicked: The number of clicks from the same recipient; multiple clicks by the same recipient will be counted as one.
- Open rate: (Number of people who opened ÷ Number of people who delivered) *100%
- Click rate: (Number of people who clicked ÷ Number of people who delivered) *100%
Go to SmartPush Admin > [Data Analysis] > [Automations]. Click the task from the list to enter its page and view the full performance.
Comments