SmartPush is designed around your customers’ core conversion journey—from visiting your store, browsing products, adding to cart, checking out, to completing an order. It provides ready-to-use automation strategies to help you convert first-time visitors into customers.
With pre-configured workflows, you can simply set up discount settings and activate the solution with one click. This reduces setup time, drives first-time purchases, and helps recover potential lost sales.
This guide walks you through how to set up, activate, and monitor Your Starter Kit.
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Note:
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Enabling the Solution
Step 1: Select and Review Tasks
Go to SmartPush > Your starter kit.
Each solution includes pre-configured tasks based on customer behavior. Review the available strategies and ensure the relevant tasks are selected:
First-time visitor conversion strategy
- Spin wheel pop-up: Collect customer information through pop-ups and convert visitors into subscribers
- Welcome email automation: Send welcome emails to new subscribers to encourage their first purchase
Win-back strategy for inactive customers
- Abandoned Product Recovery: Send emails to customers who viewed a product or collection page but did not place an order
- Abandoned Cart Recovery: Send emails to customers who added products to the cart but did not complete checkout
- Abandoned Checkout: Send emails to customers who entered checkout but did not complete payment
Step 2: Configure Discount Settings
For applicable tasks, configure the discount under Discount settings. You can select or adjust the discount value (e.g., 10%) directly in the solution panel.
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Notes:
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Step 3: Edit or Activate Tasks
Click Edit on any task card to adjust its content or settings. For more information on pop-up forms and automation task settings, please refer to:
Step 4: Activate the Marketing Solution
After confirming the setup for all required strategies, click Activate your marketing solution with one click to enable all selected tasks.
Viewing Performance Data
After activation, the system will display performance data and visual summaries for each task across three levels: overall solutions, pop-up tasks, and automation tasks.
Metric Definitions
Overall solution metrics
- Total order value: Total order value generated by all solutions on this page, excluding duplicate orders and data from other tasks
- Total contacts collected: Number of contacts collected through the spin wheel pop-up only
Pop-up performance metrics
- Order value: Total order value generated using pop-up discounts
- Views: Total number of times the pop-up is displayed
- Clicks: Total number of clicks on pop-up action buttons
- Click-through rate (CTR): Clicks ÷ Views × 100%
| Note: To view detailed reports, go to: Data Analysis > Pop-ups & Forms. |
Automation performance metrics
- Order value: Total value of successful orders generated after entering automation flows (includes taxes and shipping, minus discounts)
- Delivered: Number of emails successfully delivered
- Opened: Number of unique recipients who opened the email (multiple opens counted once)
- Clicked: Number of unique recipients who clicked any link (multiple clicks counted once)
- Open rate: Opened ÷ Delivered × 100%
- Click rate: Clicked ÷ Delivered × 100%
| Note: To view detailed reports, go to: Data Analysis > Automations. |
Filtering and Managing data
Use the date picker in the top-right corner to select a time range:
- Last 7 days, Last 30 days, and Last 90 days do not include today’s data
- The maximum selectable range is one year
To manage tasks:
- Click Edit on a task card to modify or pause the task
- Subscription-related changes can be accessed via upgrade options in your plan settings