Viewing Popup & Form Performance in Data Analysis

The Popups & Forms page under Data Analysis provides a centralized view of how your popups, forms, and related A/B tests perform in SmartPush. With overview metrics, detailed variant-level insights, and enhanced export capabilities, you can better evaluate engagement, optimize designs, and make data-driven decisions.

This article explains how to view popup and form performance data, interpret key metrics, and export results for further analysis.

 

In This Article

 

What Is Popup & Form Data Analysis?

Popup & Form Data Analysis consolidates performance data for all popups, forms, and their A/B testing variants in one place. It helps you understand:

  • How different popup or form versions perform
  • Which variants drive higher engagement or conversions
  • Overall trends across selected time periods
     

This data supports both ongoing optimization and post-test evaluation, allowing you to continuously improve onsite user interactions.

 


Accessing Popup & Form Performance Data

Go to SmartPush > Data Analysis > Popups & Forms.

On this page, you can:

  • View a list of all popups, forms, and A/B tests
  • Review performance metrics at the variant level
  • Check the total number of records returned under current filters
     

Understanding Performance Data & A/B Testing Results

For popups and forms with A/B testing enabled:

  • Each variant’s performance is tracked independently
  • Metrics allow you to compare engagement and conversion effectiveness
     

At the end of an A/B test:

  • The system can automatically identify a winning variant based on selected performance metrics
  • All traffic is routed to the winning variant
  • You may also manually select a winner before the test concludes, if needed
     

Performance data remains available after the test, allowing for post-analysis and long-term optimization.


Exporting Popup & Form Data

The Export button is located at the same level as the filters and is fully linked to your current filter settings.

  • If a Statistics Period is selected: Only data within that period is exported.
  • If no Statistics Period is selected: Data is exported for the past 30 days by default (based on send time)

Hovering over the export button shows reminders such as:

  • Export all filtered results. We recommend narrowing the filter range for better performance.
  • If send time is not selected, data will be exported for the past 30 days by default.

 


Tips & Best Practices

  • Review both ongoing and completed A/B tests to identify long-term trends.
  • Narrow filter conditions before exporting large datasets to improve performance.
  • Combine popup and form insights with other SmartPush data. (campaigns or automations) for a complete engagement analysis
  • Regularly review record counts to confirm your filters are returning expected results.
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