I. Explanation of Auto-debit rules
(1) When the subscription of the shop expires and the shop is bound with a bank card and automatic debit is enabled, automatic debit will be made and the shop manager will receive a notification email if the debit is successful or unsuccessful. If the debit fails, no retry will be made and you are required to make a manual payment in time.
(2) Billing is based on USD prices, multi-currency payments are supported and the exchange rate is based on the real-time exchange rate provided by your bank.
II. Range of supported credit cards for binding
You need to complete the binding using the supported credit card range, if it is not in the range, you will not be able to bind the credit card. Currently supported credit card ranges include Visa, MasterCard and American Express.
III. Explanation of bill generation rules
The bill to be paid for the next cycle will be generated automatically when the package expires. If you need to make a package level change in the middle of the cycle, you need to do it manually. Once the new package level has taken effect, subsequent automatic debits will be made in accordance with the new package level.
Ⅳ. Unbinding credit cards and cancelling auto-debits
Unbinding credit card: In SmartPush merchant, click the Unbind Bank Card" button in the "Settings" payment method column, a pop-up window will prompt "Confirm to unbind", click "OK" to unbind the shop and bank card.
To cancel auto-debit: Within SmartPush merchants, click on the "Turn off auto-renewal" button in the "Settings" payment method field, a pop-up will prompt "Confirm do you want to turn off auto-renewal?", click "OK" to turn it off.
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