一篇文章说透|最全短信营销指南

 

文章导读:通过这篇文章,你将了解短信营销的最新趋势和预期ROI,以及如果你的品牌想要尝试短信营销,那么你应该如何开展这项工作。

 

目录

 


 

一、营销短信的好处?

  • 促销短信的平均点击率为 36%,是电子邮件 (4.5%) 的 8 倍*(短信是直接发送到消费者手机上的信息,曝光率有着天然的优势);
  • 短信拥有广泛的受众,可以帮助品牌扩大影响力;
  • 电子商务行业的短信渠道投资回报率水准是每投资1美金收获71美金;

 


 

二、短信营销最佳发送场景

短信的高打开率也意味着高退订率,所以不是所有内容和场景都适用于短信营销;以下是我们实验下来效果最好的短信发送场景和模板案例:

营销短信:

活动主题 发送内容
New Arrivals
Exciting news! Our new arrivals are finally here. Don’t miss out on exclusive deals! Shop now at [storelink]. Reply STOP to opt out.
Flash Sale
Don’t wait! Enjoy a flash sale with a [15%] discount on your order using coupon [code]. Shop now at [storelink]. Reply STOP to opt out.
Special Offer
Today only! Visit [storelink] and get [$15 off] when you spend [$50] or more. Hurry! Reply STOP to opt out.
VIP Exclusive
Special for you! Our loyal customers can enjoy [20% off] sitewide this weekend! Visit [storelink] to take advantage. Reply STOP to opt out.
Customer Winback
We've missed you! Here’s a special coupon [code] to use on your next purchase at [storelink]. Reply STOP to opt out.
Holiday Discount
Need last-minute gifts? Use this coupon [code] for extra savings on your holiday shopping! Visit [storelink]. Reply STOP to opt out.
SMS Only Offer
Hello! As an SMS subscriber, here’s an exclusive coupon code just for you. Redeem it at [storelink]. Reply STOP to opt out.

 

大促活动:

活动主题 发送内容
Black friday
Get ready for the biggest deals of the year! Use coupon [code] for amazing savings this Black Friday! Shop now at [storelink]. Reply STOP to opt out.
Christmas Savings
Looking for the perfect gift? Enjoy the holiday spirit with an extra discount using code [code]! Visit [storelink] to shop today. Reply STOP to opt out.
Cyber Monday
It’s Cyber Monday! Enjoy exclusive savings with coupon [code] at [storelink]. Don’t miss out on our best online deals! Reply STOP to opt out.

 

自动化短信:

活动主题 发送内容
Abandoned Cart
Don't miss out! The amazing products in your cart are still waiting for you. Complete your purchase before they’re gone! [checkoutlink]
Welcome Subscribers
Welcome aboard! Here’s your exclusive gift: [code] Start shopping now at [storelink]!
Price Drop
Great news! The price for an item you’ve been eyeing has dropped. Check it out and save more at [productlink]!

 


 

三、如何收集手机号

订阅短信至关重要,短信只能发送给订阅者,且过程需要完全合规,如果你打算开展短信营销,收集短信是第一步,你可以按照以下流程逐步开启你的手机号收集策略:

 

一、开启订阅弹窗

在SmartPush弹窗模板库选择一个收集手机号的弹窗,消费者会在第一屏弹窗中填写email订阅newsletter,然后进入第二屏填写手机号订阅SMS短信(这一步如果消费者不愿意留下手机号,则可以点击文字 I'll pass直接跳过,非常用户友好)

企业微信截图_94f59c27-0256-4e8d-8957-b865e4560e60.png企业微信截图_12d768a1-74f7-4e0f-8780-8d75ab7c684e.png

 

二、建站后台设置,引导用户留下手机号:

除了开启订阅弹窗,要想收集手机号还需要允许客户使用手机号结算,并在checkout页面允许用户勾选订阅短信营销。

在SHOPLINE开启:

企业微信截图_d5a795b8-a277-4721-95fb-94d13e2538f9.png

在Shopify开启:

企业微信截图_c87fa6c3-1ac3-46bd-beac-a0c3c9070e61.png

 


 

四、如何在美国加拿大发送短信

美国、加拿大是对短信营销接受度最高的市场之一,也正因如此要想在美国、加拿大发送短信你还需要最后一步:申请TFN号码(即发送短信时消费者看到的发信人号码)

根据美国当地运营商的规定,每个品牌必须要有独立的TFN号码用来向订阅的消费者发送营销短信。当然申请TFN号码并不是难事,只要提供公司信息和品牌网站就可以申请,如何你想申请号码,可以联系SmartPush的工作人员(请发送邮件至info@smartpushedm.com),我们会协助你一起申请号码。

结语:

以上就是发送短信营销的必要流程了!在Email营销越来越卷的今天,是时候抓住短信渠道,与你的消费者建立更直接、更深的联系,推进他们的转化和复购。今天开启你的短信营销吧!

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